Drive customer success as a Service Desk Associate at The Home Depot. Guiding customers through order management and ensuring timely solutions is key to this role.As a Service Desk Associate, you will manage customer orders, including special requests and installations. Your role is pivotal in collaborating with the Project Support Centre, designers, and vendors to resolve customer issues early. This position is designed for those eager to learn and make tangible improvements to customer experiences.Key Responsibilities:
Follow through on all Customer Order Management orders
Act as a liaison between customers and service partners
Resolve issues and assess customer needs promptly
Coordinate order-related activities with relevant teams
Ensure timely and accurate product and service deliveryRequirements:
Solid communication and interpersonal skills
Eager to learn and address customer needs
Ability to work collaboratively with various teams
Prior experience in customer service is a plus
Detail-oriented approach to order managementShape customer satisfaction and project success as a Service Desk Associate with The Home Depot.#J-18808-Ljbffr

📌 Service Desk Associate At The Home Depot Ottawa
🏢 The Home Depot
📍 Ottawa