Join Manitoulin Transport as a Remote Bilingual Customer Service Representative and assist customers with inquiries via phone, email, and chat. Bring your bilingual skills to enhance client satisfaction and ensure seamless operations.As a member of the Customer Service Team, you will respond to various customer inquiries while coordinating schedules and ensuring service delivery. This remote role focuses on assisting clients from your home, adhering to a Monday to Friday schedule from 10:30 AM to 7:00 PM EST. You will be instrumental in problem-solving and collaborating with different departments to meet customer expectations.Key Responsibilities:Assist customers with inquiries via phone/email/chatSchedule and confirm customer pick-upsFollow up on interline requested pick-upsCoordinate with other departments/terminalsProvide support to the sales teamRequirements:Fluency in both English and FrenchStrong qualified writing and phone skillsProven problem-solving abilitiesAbility to work individually and as part of a teamExcellent communication skillsUtilize your bilingual skills and grow your career while delivering outstanding customer service at Manitoulin Transport.

📌 Remote Bilingual Customer Service Representative (Central Manitoulin)
🏢 Manitoulin Group of Companies
📍 Central Manitoulin