Accountable/responsible for the development and administration of service repairs quotes to Service customers. Field and respond to customer inquiries.

Develop and Administer resources and structure to deploy quick and effective Service Repair Quotes to branch customers. May need to research parts and estimate labour required to generate service repair quotes.
Development of tools and database, not limited to:
Customer Quote Template development
Labour Times Resource database
Respond to customers via telephone, or electronically in a timely and courteous manner; delivers strong internal and external service
Follow up with the customer and answer technical questions
Develop rollout plan for subsequent service branches
Work in collaboration with the technical team

College diploma / Post secondary Education
Work Experience: 2 years related experience in service, parts, supply chain or product support operations
Basic knowledge of heavy equipment and/or truck & coach industry sectors is an asset
Microsoft Office, including Outlook, Excel, Word and PowerPoint

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast.



We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive perks, learning and development, as well as some unique additional “perks.”

Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
Wajax led e-learning, and product training through industry leading manufacturers.
Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business.

📌 Service Administrator-4 month contract (Ontario)
🏢 Wajax
📍 Ontario