Provide essential support to applicants during the Casper test with Acuity Insights. This remote, part time role requires both English and French fluency for effective communication. As a Bilingual Test Support Agent, you will help applicants navigate their tests by answering questions and troubleshooting technical issues. Your empathy and clear communication will ensure a smooth testing experience. With a adaptable schedule that accommodates your commitments, you’ll work a minimum of 4 hours weekly, mainly during evenings and weekends. Key Responsibilities:
Assist applicants during live Casper tests
Troubleshoot common technical issues
Monitor live tests for compliance
Answer questions outside scheduled tests
Review ID submissions and test recordings Requirements:
Fluency in English and French
Solid communication and problem-solving skills
Ability to stay calm under pressure
Reliable computer and internet connection
Commitment to supporting applicants effectively Help candidates succeed by providing crucial assistance during their Casper assessments while working with Acuity Insights. #J-18808-Ljbffr

📌 Bilingual Test Support Agent Acuity Ottawa
🏢 Acuity Insights
📍 Ottawa