Elevate your career as a Remote Customer Care Representative with Dynacare. Provide essential support for customers via phone and email, ensuring timely and professional interactions. As part of Dynacare's dedicated team, you'll be responsible for managing customer inquiries regarding our services and the order management system. This permanent role requires you to meet customer service standards while collaborating with internal teams to facilitate order fulfillment and resolve escalations. You will thrive in a remote setting, assisting customers in achieving healthy futures with your service. Key Responsibilities:
Respond timely to customer inquiries via phone and email
Assist with order fulfillment and service appointments




Collaborate with operations and third-party providers
Monitor trends and resolve customer complaints
Log service data and manage pending files Requirements:
Minimum 1 year of customer service experience
Post-secondary degree or diploma preferred
Proficiency in Word, Excel, Outlook
Robust communication skills in phone interactions
Ability to prioritize tasks in a results-oriented workplace Utilize your service expertise to ensure customer satisfaction and support Dynacare’s mission to enhance health and wellness in Canada. #J-18808-Ljbffr

📌 Remote Customer Care Representative At Dynacare Ottawa
🏢 Jobvite
📍 Ottawa