Be a part of Apple Retail's team as a Genius Admin in London, Ontario. This role combines customer service, technical coordination, and operational logistics to enhance customer experiences.
As a Genius Admin at Apple, you'll oversee the customer device repair process, ensuring smooth workflows from intake to pickup. The role involves managing inventory, coordinating repairs, and providing exceptional customer service. You're expected to support the Genius Bar team during busy periods while also assisting customers in understanding product recommendations and repair processes.
Key Responsibilities:
• Coordinate all operational activities for device repairs
• Manage inventory and track orders effectively




• Assist customers with repair intakes and pickups
• Provide feedback and complete repairs as needed
• Identify customer needs and recommend products
Requirements:
• Experience in retail or customer service
• Strong communication skills in English
• Organisational and prioritisation capabilities
• Technical knowledge of Apple products preferred
• Adaptable availability for shifts, including weekends
Bring your passion for technology and customer service to the Genius Admin role at Apple in London.
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📌 Genius Admin at Apple in London
🏢 Apple - Canada
📍 London