Make a meaningful impact as a Community Navigator at the Taggart Family YMCA. This full-time, in office role focuses on connecting community members to essential services and resources.
As a Community Navigator, you will be the first point of contact for the public accessing YMCA services. This position emphasizes customer service, community networking, and knowledge of local resources. Ideal candidates should be fluent in English and French, and have a commitment to the YMCA's core values of excellence, compassion, and inclusion.
Key Responsibilities:
• Respond to inquiries via phone, email, and in-person
• Develop knowledge of YMCA and local community services
• Create template responses for frequent inquiries
• Gather and display promotional materials for the public
• Plan and coordinate community events to engage members
Requirements:
• Secondary school diploma preferred
• Minimum of one year in customer service or public relations
• Basic MS Office knowledge required
• First Aid & CPR training preferred
• Valid work permit for Canada, police check required
Engage with the community and connect individuals to vital resources as part of our team at the YMCA.
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📌 Community Navigator at YMCA Taggart (Ottawa)
🏢 YMCA of the National Capital Region
📍 Ottawa