Become the technical connection for major clients at Pontosense as a Junior Solutions Engineer in Toronto or Waterloo. Drive integrations and ensure customer satisfaction in this hybrid role.In this full time position, you'll work closely with the Solutions Lead on key customer accounts. You'll onboard agencies to our platform, manage technical integrations, and support our largest clients throughout the process. As you gather insights from each deployment, you'll provide valuable feedback to the product team to enhance future implementations.Key Responsibilities:
Conduct technical onboarding for recent agency partners
Manage integrations with customer systems effectively
Coordinate day-to-day technical support for key accounts




Develop deployment guides and checklists for efficiency
Relay product feedback to engineering teams for improvementRequirements:
Interest in technology and customer success
Experience in technical support or client relations
Robust problem-solving skills and attention to detail
Proven ability to work independently in a hybrid setting
Excellent communication and collaboration abilitiesHelp Pontosense build innovative solutions that ensure the safety and independence of older adults.#J-18808-Ljbffr

📌 Hybrid Junior Solutions Engineer At Pontosense Toronto
🏢 Pontosense
📍 Toronto