Elevate your career as a Technical Software Program Manager at Genesys. This full-time role focuses on driving AI-powered customer experiences and team-oriented program delivery across global cloud solutions.

Based in Ontario, British Columbia, or Alberta, this position requires 3+ years in Technical Program Management. You will oversee complex projects, leveraging your understanding of cloud technologies, distributed systems, and analytics. Working with engineering and product teams, your aim is to enhance platform performance and deliver measurable business outcomes.

Key Responsibilities:
• Own end-to-end delivery of technical programs
• Drive collaboration across engineering and analytics teams
• Lead program planning and optimize resource allocation




• Analyze program performance with data-driven insights
• Communicate status and outcomes to senior stakeholders

Requirements:
• 3+ years in Technical Program Management
• Proven track record of delivering high impact programs
• Strong analytical and problem-solving skills
• Familiarity with Agile methodologies
• Understanding of modern software architectures

Harness your expertise in program management and cloud technology to shape innovative experiences at Genesys.
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📌 Genesys Technical Program Manager Role (Quebec City)
🏢 Genesys
📍 Quebec City