Elevate your career as a Bilingual Quality Engineer focusing on contact center tools. Expertise in Amazon Connect, test automation, and IVR/Routing automation will be key to your success.

In this role, you will provide technical leadership while working with various testing tools in a structured Agile environment. Your responsibilities will include automation testing across UI and APIs, ensuring quality across platforms like Amazon Connect. Bilingual proficiency in French will enhance communication and collaboration across teams.

Key Responsibilities:
• Lead QE initiatives for contact center platforms
• Automate IVR/Routing processes using testing tools
• Conduct UI & API automation testing effectively
• Drive agent desktop automation projects
• Ensure adherence to Agile methodologies in projects

Requirements:
• Proven QE experience in contact centers
• Proficient in Java and testing frameworks
• Familiar with Bitbucket, Git, JIRA, and Confluence
• Fluent in French with testing capabilities
• Knowledge of AWS Amazon Connect is a plus

Embrace this chance to lead in a bilingual quality engineering role, enhancing automation and testing methodologies.
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📌 Bilingual Quality Engineer for Contact Centers (Ontario)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Ontario