Stop searching! You want to be valued and be part of a team that works hard but plays hard too? We're not your typical brokerage, come see what we're all about!

We have offices in Casselman , Cornwall and Embrun to better serve our customers.

Position Summary:

To provide front-line customer service of Personal and Commercial Lines policies and taking responsibility for the retention and account development of existing clients, quoting and placing recent business as required. But honestly, its to work hard as a team, not being afraid of change and be part of a group of people that loves to have fun!

Primary Objective/Duties of position:
Servicing on-going client needs, advising on insurance matters, conduct needs assessment, recommending solutions, answering inquiries, conduct care calls and process renewals
Selling new policies/writing current business to existing or new clients, retaining existing book of business
Quoting new business through outbound call initiatives,



introductory letters and receiving walk-in clients
Contacting Underwriters and Adjusters to discuss guidelines and policy
Preparing documentation for insurers, completing applications for clients, issuing insurance certificates, processing changes and reviewing renewals
Keeping current on underwriting rules and workflow processes
Actively participate in training initiatives
Participate in community marketing initiatives

The ideal candidate will possess the following qualifications:
Strong customer focus
Demonstrated ability to handle multiple priorities successfully
Solid analytical and organizational skills
Excellent verbal and written communication skills

Job Types: Full-time, Permanent

Experience:
Customer service: 3 years (preferred)

Language:
French (preferred)

Licence/Certification:
Ribo License (preferred)

Work Location: In person

📌 Customer Service Representative Insurance Broker Embrun (Canada)
🏢 R. Paquette Insurance Broker
📍 Canada