We are seeking a motivated, customer service skilled to become a part of our team as a Full-time Front desk agent / Night Auditor.

Company Discription

By joining the Courtyard Marriott Waterloo St. Jacobs you will be also be joining the Palm-holdings Family. Our Core Values are:

We are United.

An extended family working together to strive for excellence and leverage individual strength for a united outcome. We celebrate individuality, diversity and our differences

We are Bold

We value and encourage entrepreneurial spirit and creativity. Boldness is being fearless while overcoming obstacles your choices and decisions present. We want you to be bold. Take risks and showcase your talents

We are Authentic

“Doing the right thing” is more key than “Doing things Right!” We want to earn the trust of everyone in the Palm Family,



Guests and suppliers through the guiding principles and authenticity or our core values

Responsibilities

Greet guests, check them in and out and provide them with any information they need during their stay
Confirm phone and online reservations
Respond to guest requests, issues and emergencies
Keep records of occupied rooms and guests
Receive and record guest payments
Communicate pertinent guest information to designated departments
Handel end-of-day bookkeeping, auditing and account reconciliation
Prepare guest bills for next-day departures
Other tasks as assigned by Management

Pay: From $17.95 per hour

Advantages:
Dental care
On-site parking
Store discount

Work Location: In person

📌 Guest Services Agent Waterloo
🏢 Courtyard Waterloo St. Jacobs
📍 Waterloo