Job Overview

We’re seeking a people-first, results-driven Sales Manager to lead our sales team and own the inbound patient journey—from initial enquiry to treatment sign-up—for Invisalign and other cosmetic dental treatments.

This is not a cold-calling role. You’ll guide interested patients through significant purchase decisions using consultative selling, an understanding of consumer psychology and thoughtful follow-up. You’ll also improve sales strategy, manage the CRM and coach the team to deliver a consistent patient experience.

Responsibilities
Conduct video consultations, sales calls, treatment discussions and financial conversations.
Understand patient goals and concerns; explain doctor-recommended plans, pricing and payment options clearly.
Handle objections around cost, timing, trust and competing quotes.
Develop and implement sales strategies to achieve revenue and conversion targets.
Own lead allocation and follow-up execution across the sales funnel.
Lead, motivate and coach the team on consultation skills, objection handling and patient communication.
Manage the CRM, ensuring accurate stages, explicit notes, timely tasks and effective workflows.
Analyse bookings, attendance,



no-shows and conversions to identify and address performance gaps.
Use patient insights to refine scripts, follow-up strategies and sales processes.
Work with marketing to develop offers and promotions within approved pricing limits.
Encourage and track referral-program participation.
Support onboarding and ongoing training of sales staff.

Experience and Skills
3–4 years of relevant sales experience, ideally with high-ticket products or services.
Experience in beauty, aesthetics, lifestyle or hospitality preferred.
Solid understanding of consultative sales, consumer psychology and customer decision-making.
Proven ability to handle objections, negotiate and close sales respectfully.
Experience supervising or coaching a customer-facing team.
Confidence using a CRM and sales reports; GoHighLevel experience is an asset.
Excellent communication, phone etiquette, organisation and follow-through.
Ability to balance sales targets with a supportive, patient-focused experience.

NOTE: This is purely a Sales Job. We are not looking for candidates with no sales experience!

Pay: $25.00-$30.00 per hour

Work Location: In person

📌 Sales Manager Etobicoke
🏢 Dental Health Clinic
📍 Etobicoke