Elevate your career as a Global IT Operations Manager at Bio-Rad, leading a 24x5 AI product operations team. Oversee incident management, build your team, and drive operational excellence across regions.
In this agile role, you will be responsible for managing IT operations in a globally distributed setting while ensuring seamless transitions and communication across various time zones. Your leadership will guide a team focused on incident and change management, supporting enterprise AI services effectively while fostering collaboration with InfoSec and engineering teams.
Key Responsibilities: - Lead a global team for AI product operations - Manage incident, problem, and change processes - Collaborate with SMEs for improved resolution rates - Streamline adoption support for AI capabilities - Coach engineers and establish operational metrics
Requirements: - Bachelor’s in Computer Science or related field - 8+ years in IT operations with 3+ years leadership - Experience with cloud platforms like Azure or AWS - Solid understanding of ITIL service management - Proven ability to communicate with diverse stakeholders
Drive operational excellence and team development in your impactful role at Bio-Rad.#J-18808-Ljbffr

📌 Global It Operations Manager At Bio Rad Winnipeg
🏢 Bio-Rad Laboratories
📍 Winnipeg