Service Advisor

Job Description

Woodstock NB Toyota is seeking a full-time Service Advisor to join our team. The ideal candidate will have experience in the automotive industry and be able to provide customer service by answering questions and troubleshooting issues. In addition, the candidate will have the ability to build rapport with customers and be flexible in a changing workplace. This position is responsible for assisting customers, identifying service needs, and scheduling appointments.

Responsibilities
·Provide outstanding customer service to all customers, including but not limited to: answering questions, and providing recommendations for repairs.
·Assist Fixed Operations Manager with daily tasks such as scheduling appointments for customers, scheduling appointments for Service Advisors, and performing other administrative tasks as needed.
·Maintain accurate records of customer interactions and transactions.
·Maintain a clean work environment and adhere to company policies and procedures.
·Perform other tasks as assigned by Fixed Operations Manager.




Have the ability to effectively handle cash and P.O.S machines.

Present repair orders to clients.

Experience
·High School Diploma or General Education Degree (GED).
·Previous experience in the automotive industry or customer service environment preferred.
·Strong interpersonal skills with ability to effectively communicate with customers and coworkers.
·Ability to work in a rapid-paced environment while maintaining a positive attitude.
·Ability to learn new software programs quickly and efficiently.

Job Type: Full time

Pay: $20.00-$25.00 per hour

Benefits:
Company events
Dental care
Disability insurance
Life insurance
On-site parking
Paid time off
RRSP match
Store discount
Vision care

Flexible language requirement:
French not required

Ability to commute/relocate:
Hartford, NB: reliably commute or plan to relocate before starting work (required)

Experience:
service advisor: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

📌 Automotive Service Advisor Hartford
🏢 Woodstock NB Toyota
📍 Hartford