Overview

We are seeking a skilled and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires solid communication skills, familiarity with dental office procedures, and proficiency with electronic medical records systems. Prior experience in a dental or medical office setting is highly preferred. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Duties
Manage multi-line phone systems to schedule appointments, answer inquiries, and confirm patient visits
Maintain accurate patient records using electronic medical records software such as Tracker
Verify insurance information and assist with billing and coding processes
Collect payments and process transactions efficiently at the front desk
Prepare and update patient files, ensuring all documentation is complete and current
Coordinate appointment scheduling to optimize office workflow
Assist with administrative tasks including filing, data entry,



and correspondence
Ensure the front desk area remains organized, clean, and welcoming
Support the team with other administrative duties as needed to ensure smooth office operations

Experience
Previous work experience as a dental receptionist in Canada.
Familiar with all government dental programs like CDCP
Familiarity with dental practice management software. Preferably Tracker.
Knowledge of medical terminology relevant to dental care is advantageous
Strong office experience including handling multi-line phone systems and front desk responsibilities
Excellent organizational skills with attention to detail
Ability to communicate effectively with patients, staff, and insurance providers

Hiring at a few locations both downtown and Scarborough

Pay: $24.00-$27.00 per hour

Advantages:
Extended health care

Application question(s):
Do you have experience with Tracker Dental Software?

Experience:
Dental receptionist: 2 years (required)

Work Location: In person

📌 Dental Receptionist Old Toronto (Canada)
🏢 EverBright Smiles
📍 Canada