Reports To: Manager

Job Summary: The Shift Manager is someone who has outstanding communication and customer service skills to work alongside our staff as the restaurant shift manager. You’ll be in charge of overseeing restaurant operations during your shifts, which includes scheduling staff and distributing assignments to restaurant employees. As a shift manager, you’ll also be responsible for greeting and serving customers, dealing with client complaints, and assuring compliance with all food and beverage safety rules, be proficient in every position in the restaurant, open and close the restaurant.

Responsibilities

Oversee, train, and schedule restaurant staff in shifts to ensure compliance and boost productivity levels





Assign tasks to employees and ensure they are completed effectively and properly

Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness

Assist in resolving customer complaints in a timely, effective, and courteous manner

Keep track of inventory and make sure every area is fully stocked by ordering supplies and coordinating product deliveries

Cover the duties of crew members who are unable to work their shifts

#J-18808-Ljbffr

📌 Shift Manager (Alberta)
🏢 Savannah Joes
📍 Alberta