Join Dexterra Group as a Guest Services Agent, delivering exceptional customer service in a remote camp setting with a 2 weeks on, 2 weeks off rotation. Engage clients, manage check-ins, and support administrative tasks effectively.

As a Guest Services Agent stationed at a premier Dexterra Remote Camp facility, you will be instrumental in ensuring client satisfaction. Your role involves welcoming clients, managing inquiries, facilitating room allocations, and maintaining accurate records. You will also assist the Lodge Manager with various administrative responsibilities, ensuring operations run smoothly.

Key Responsibilities:
• Welcome clients and provide essential briefing information
• Address inquiries via phone or email promptly
• Allocate guest rooms and manage key issuance




• Oversee check-in and check-out processes efficiently
• Ensure accurate data entry for bookings and payments

Requirements:
• Post-secondary education in Hospitality or Business Administration
• Minimum 1 year guest service or administrative experience
• Experience in a remote lodge setting preferred
• Proficient in MS Office suite and Property Management software
• Certification in WHMIS with a minimum score of 80%

Emphasize your customer service skills and administrative expertise to thrive at Dexterra as a Guest Services Agent.
#J-18808-Ljbffr

📌 Guest Services Agent at Dexterra (Ontario)
🏢 SmartRecruiters
📍 Ontario