Become an Operations Analyst at SGI, working in Regina with a hybrid model. Handle resource management and technical monitoring while ensuring optimal infrastructure performance across cloud and on-premise systems.

This full-time role requires expertise in monitoring systems and incidents, troubleshooting issues, and conducting root cause analyses. You will support infrastructure health, respond to security breaches, and improve system capabilities through proactive problem management. Collaborate with internal and external teams to enhance user experiences and maintain operational efficiency.

Key Responsibilities:
• Monitor hardware, networks, and cloud systems health
• Manage network security and incident responses




• Execute runbooks for alerts and disruptions
• Conduct root cause analyses of major incidents
• Coordinate technical teams for issue resolution

Requirements:
• Two-year diploma in Information Technology
• 1-2 years in service desk or related IT roles
• Knowledge of IT monitoring systems and protocols
• Familiarity with problem management methodologies
• Solid communication skills in a team environment

Take the lead in analyzing incidents, improving systems, and supporting SGI's operational objectives.
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📌 Operations Analyst Hybrid Role Regina (Saskatchewan)
🏢 Saskatchewan Government Insurance
📍 Saskatchewan