Handling complaints and concerns of members and guests.
Providing food and beverage product knowledge.
Using proper serving techniques.
Practicing responsible alcohol service.
Monitoring patrons for intoxication and arranging taxi service when appropriate.
Qualifications and Skills Requirements
Service orientation - comfortable helping customers with high expectations.
Good communication skills - confident speaking with members, guests and colleagues.
Problem solver - ability to understand and resolve issues.
Ability to provide great customer service in a fast-paced environment.
Flexible schedule,
with the ability to work all shifts, weekends and holidays.
Ability to take direction and work unsupervised.
Serving it right certificate.
Age 19+ for serving alcohol.
We are seeking part-time, seasonal banquet servers to join our Food and Beverage team. This position reports to the Banquet Manager.
A wonderful perk in serving a membership is the opportunity to provide personalized service and build excellent relationships. With over five outlets in our F&B; department, there are opportunities for skill development and education.
Previous hospitality experience is an asset.
We are a non-tipping facility, offering higher wages in place of gratuities.
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📌 Banquets Server (British Columbia)
🏢 College of American Pathologists
📍 British Columbia
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