Jobber helps small home service businesses - plumbers, electricians, painters, landscapers - quote, schedule, invoice and get paid, while giving their customers an easy and professional experience. Our culture of transparency, inclusivity, collaboration and innovation has been recognized by Excellent Place to Work and Canada's Most Admired Corporate Cultures. We're looking for a Senior Product Manager, Automations Platform to be part of our AI Workflows product organization.

The Automations

Platform team builds the system that lets Jobber Teammate, our AI teammate for home service businesses, do a service provider's work for them. Every automation in Jobber runs on what this team builds. Today a handful of automations exist and each one is expensive to build.

The ambition is that every task a service provider repeats in their week has an automation that does it for them. You'll build the platform : the authoring, execution and evaluation models that let any product team at Jobber ship an automation without first becoming AI specialists. Skill files, tool calls, and evals that make an automation measurably better over time.

You'll also build on the platform : choosing the automations that matter most, shipping them yourself, and making them easy to find, enable and trust. Being the platform's hardest customer is what keeps it honest. This suits someone equally at home in an architecture discussion and a customer interview.

As Senior Product Manager you will: Own the automation platform: how automations are authored, how they execute, and how they're evaluated and improved. Make it fast and cheap for any Jobber team to ship an automation,



and measure yourself on their throughput rather than your own. Build the highest-impact automations yourself, and make them easy for service providers to find, enable and trust.

Build an Evals platform, that makes it easy to iterate on and improve automations so the quality bar is constantly raising Bring the product requirements to our AI Foundations engineering team, who build the underlying agent infrastructure.

Define the metrics that tell you the platform works: cost and speed of building an automation, engagement with the ones we ship, and growth of the library. 5+ years of product management experience, with evidence of shipping real AI products and seeing them through to long-term outcomes. ~ Experience building an AI platform was genuinely adopted - won through advocacy, tooling, and documentation. ~ Experience shipping LLM-backed or ML-backed products, with real respect for how they fail. ~ A track record of making a contested technical decision and making it stick. ~ Comfort thinking in unit economics, because the cost of building an automation decides whether this strategy is real.

Bonus points if you have: Experience with workflow automation, or no-code and low-code builder products.

Experience in home services, field service, or SMB software. A Senior Leadership Interview (30 mins)



This role is open to candidates based in one of our hub cities: We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.

To work with a group of people who are humble, supportive, and give a sh*t about our customers. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. Job by job, we’re transforming the way service is delivered.

Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win! #

📌 Senior Product Manager, Automations Platform (Toronto)
🏢 Jobber
📍 Toronto