Leverage your expertise as a Senior ServiceNow Administrator with COFOMO in Montreal. Manage and enhance the ServiceNow platform while collaborating in a hybrid work environment. As a vital member of COFOMO's team, you will be directly involved in the administration of the ServiceNow platform.

With over seven years of IT experience and three years specifically in ServiceNow, you'll configure, maintain, and support various modules, ensuring operational excellence. You'll play a crucial role in feature implementation and addressing user requests while fostering continuous improvement. Key Responsibilities:

- Administer ServiceNow, focusing on customer and technology service management
- Configure and customize workflows, service catalogs, and business rules




- Plan and perform upgrades and deployments of new releases
- Develop dashboards and reports supporting organizational goals
- Document procedures and maintain knowledge repositories

Requirements:

- Minimum seven years of IT experience
- At least three years in ServiceNow administration
- Expertise in customer service and technology service management modules
- Robust communication and organizational skills
- Proven track record in continuous improvement and compliance

Elevate your career and enhance your ServiceNow skills at COFOMO, making an impact in Montreal.

📌 Senior ServiceNow Administrator at COFOMO (Montreal)
🏢 COFOMO
📍 Montreal