Join Convergint in Calgary as a Service Coordinator specializing in Security Solutions. This role focuses on providing exceptional customer service, dispatching, and scheduling in a dynamic work workplace. As a Service Coordinator at Convergint, you will play a vital role in managing customer calls, coordinating technicians, and ensuring seamless service delivery.

With your organizational skills and attention to detail, you will oversee work orders, invoicing, and customer satisfaction to make Convergint the first choice for service. Your passion for high-quality service will contribute directly to our mission of protecting lives and assets through effective solutions. Key Responsibilities:

- Handle all incoming customer service calls and dispatch requests




- Create and maintain work orders in iCare efficiently
- Monitor and reconcile timesheets weekly
- Provide service quotes and manage customer follow-ups
- Support Project Managers with administrative tasks

Requirements:

- Diploma in Business Administration or similar field
- One year of call center or dispatch experience
- Proficiency in Microsoft Outlook, Excel, and Word
- Strong organizational and communication skills
- Preferred experience in the security industry

Bring your customer service expertise and join our team at Convergint.

📌 Service Coordinator for Security Solutions (Calgary)
🏢 Convergint Technologies
📍 Calgary