Responsibilities:

Technical Leadership

- Provide technical leadership, guidance, and mentorship to developers and technical team members.

- Lead by example as a hands-on contributor while enabling team success and delivery excellence.

- Perform code reviews and establish development standards, security controls, and best practices.

- Create an environment where team members are empowered to contribute, innovate, grow, and perform at their best.

- Coach and mentor developers, supporting their technical and professional growth.

- Act as a subject matter expert and ensure effective transfer of solution-critical knowledge.

Solution Architecture & Design

- Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.

- Design scalable and secure enterprise solutions leveraging Dynamics 365, Power Platform, Azure, and Dataverse.

- Develop architecture artifacts, including contextual, conceptual, logical, and physical solution designs.

- Define technical roadmaps, integration patterns, and solution deployment strategies.

- Ensure solutions align with enterprise architecture standards and best practices.

Development & Delivery

- Collaborate closely with Business Analysts, Product Managers, Solution Architects, and stakeholders to refine and translate business requirements into technical solutions.

- Develop detailed technical designs, sprint plans, and work breakdown structures within Agile/Scrum delivery frameworks.

- Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, and integrations.

- Design and implement APIs and integrations with internal and external enterprise systems.

- Lead functional workstreams and coordinate activities across developers, testers, business SMEs, and project teams.

- Support application deployments, releases, troubleshooting, and ongoing production support.

Integration & Cloud Services

- Design and implement integrations using Azure services and enterprise integration patterns.

- Develop cloud-native solutions utilizing Azure Functions, Logic Apps, API Management, App Services, Storage Services, and Key Vault.

- Ensure solution scalability, maintainability, performance, and security.

DevOps & Quality Assurance

- Lead CI/CD implementation using Azure DevOps and GitHub.

- Establish automated deployment and testing practices.

- Ensure adherence to software engineering principles, coding standards, and quality assurance processes.

- Manage development environments and support large-scale solution deployments.

Innovation & Continuous Improvement

- Leverage AI technologies, including Microsoft Copilot, Generative AI, Agents, and Large Language Models (LLMs), to improve productivity, development practices, solution design, and testing approaches.

- Promote continuous learning, innovation, collaboration, and knowledge sharing.

- Stay current with Microsoft technology roadmaps and emerging industry trends.

Required Qualifications

Experience

- Minimum 7 years of software development experience, including enterprise application delivery in Technical skills section mentioned below

- Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.





- Minimum 2 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.

- Experience leading cross-functional Agile delivery teams.

- Experience delivering solutions in complex enterprise or public-sector environments.

Technical Skills

Microsoft Platform

Demonstrated hands-on experience with:

- Microsoft Dynamics 365

- Microsoft Power Platform

- Power Apps

- Power Automate

- Power Pages

- Microsoft Azure

- Azure Functions

- App Services

- API Management

- Logic Apps

- Azure Storage

- Azure Key Vault

- MuleSoft

- Microsoft Dataverse

- Data Modelling

- Security Framework

- Business Rules

- Data Integration

- JAVA

- Spring Boot Java framework

- Apache Tomcat

- Java language knowledge and experience

- Java development with Oracle or SQL database

Development Technologies

- .NET / C#

- REST APIs and Web Services

- JavaScript / TypeScript

- Azure DevOps

- GitHub

- Visual Studio

- SQL Server

- Enterprise integration and middleware technologies

Architecture & Integration

- Experience designing and implementing complex integrations across multiple business systems.

- Strong understanding of API-led architecture, cloud integration patterns, and enterprise software design.

- Experience creating high-level and detailed solution designs.

- Deep understanding of software engineering principles and design patterns.

Requirements

Experience and Skill Set Requirements:

Must Haves:

- Minimum 7 years of software development and enterprise application delivery experience (Java/React)

- Minimum 7 years of software development experience, including enterprise application delivery in Technical skills section mentioned above

- Experience delivering CRM, Customer Service, or Case Management solutions.

- Experience designing, developing, and implementing permitting, licensing, registration, inspection, compliance, or case management solutions using Dynamics 365, Power Platform, Azure, and Dataverse.

- Hands-on experience with Dynamics 365 Customer Service and Power Platform.

- Strong expertise in Dataverse, including data modelling, security, and integration.

- Strong knowledge of enterprise integration patterns, APIs, and cloud-based architectures.

- Experience designing and implementing complex system integrations.

- Proficiency with .NET/C#, JavaScript/TypeScript, SQL Server, and REST APIs.

- Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, and automated deployments.

- Must have these technical skills:

- Node.js/Next.js/React

- Java

- Power Platform/Dynamics

Nice to have:

- Prior OPS/Public sector exp.

Skill Set Requirements:

Core Skills & Experience:

- Minimum 7 years of software development experience,



including enterprise application delivery in Technical skills section mentioned above

- Experience delivering CRM, Customer Service, or Case Management solutions.

- Minimum 2 years of experience implementing Dynamics 365 OR Power Platform solutions.

- Experience designing, developing, and implementing permitting, licensing, registration, inspection, compliance, or case management solutions using Dynamics 365, Power Platform, Azure, and Dataverse.

- Experience supporting end-to-end permit lifecycle management, including application intake, review and approval workflows, permit issuance, amendments, renewals, inspections, compliance monitoring, and document generation.

- Experience leading Agile/Scrum development teams.

- Proven experience in Technical Lead or Senior Developer roles.

- Experience delivering solutions in public sector or large enterprise environments.

- Robust understanding of software development lifecycle (SDLC) and Agile delivery methodologies.

Technical Skills & Architecture:

- Hands-on experience with Dynamics 365 Customer Service and Power Platform.

- Strong expertise in Dataverse, including data modelling, security, and integration.

- Experience designing and developing solutions using Azure services such as:

- Azure Functions

- Logic Apps

- API Management

- App Services

- Key Vault

- Azure Storage

- Experience creating architecture artifacts including contextual, conceptual, logical, and physical designs.

- Strong knowledge of enterprise integration patterns, APIs, and cloud-based architectures.

- Experience designing and implementing complex system integrations.

- Proficiency with .NET/C#, JavaScript/TypeScript, SQL Server, and REST APIs.

- Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, and automated deployments.

- Experience conducting code reviews and establishing development standards and best practices.

Leadership, Communication & Collaboration:

- Demonstrated ability to lead, mentor, and coach developers and technical teams.

- Experience coordinating work across developers, testers, business analysts, architects, and stakeholders.

- Strong stakeholder management and client engagement skills.

- Ability to translate business requirements into technical solutions and implementation plans.

- Solid verbal and written communication skills.

- Experience producing technical documentation, solution designs, and knowledge transfer materials.

- Proven ability to facilitate decision-making and resolve technical challenges.

- Experience building collaborative, inclusive, and high-performing teams.

Problem Solving, Innovation & Delivery:

- Demonstrated ability to analyze complex business and technical problems and develop effective solutions.

- Proven track record delivering projects on time while managing risks, dependencies, and competing priorities.

- Experience leveraging AI technologies such as Microsoft Copilot, AI Agents, and LLMs to improve productivity and solution delivery.

- Strong focus on continuous improvement, automation, and development best practices.

- Ability to identify modernization opportunities and drive innovation.

- Experience balancing strategic architecture decisions with hands-on delivery responsibilities.

📌 Software Developer - Senior (East York)
🏢 CareerBeacon
📍 East York