dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Our Client

Leadership teams are dunnhumby's commercial engine - building the long-term, trusted partnerships that turn customer data into measurable growth for the world's biggest retailers and brands. We work across grocery, mass and specialty retail, translating insight into action on everything from ranges and pricing to media and promotions. We are preparing for a potential new partnership with a Canadian grocery retailer.

The Insights

Manager will shape shopper-insight delivery across an assigned portfolio, translating retailer and supplier priorities into a focused workplan and measurable client value. [You will lead client relationships and insight delivery while creating strong foundations for commercial growth and team performance. Shape account plans, stakeholder maps and agreed value measures. Manage and coach Shopper Insights Client Leads, supporting delivery, renewals and revenue performance.

You’ll bring a balanced mix of supplier-side client leadership, insight expertise and commercial thinking. Leadership experience in a client-facing team environment. Commercial judgement supported by experience selling products or services.

Confident stakeholder management across supplier and retailer organisations. Ability to balance pipeline, client delivery, team leadership and financial priorities.



So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company.

But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. And we don’t just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.

We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process - please let your recruiter know what adjustments would help.

Healthcare: Private medical and dental coverage through Desjardins.

Protection and retirement: Life insurance, Accidental Death & Dismemberment, Short Term Disability and Long Term Disability through Desjardins, plus a 5% cash allowance of base salary for personal pension or retirement provision.

Time off: 25 days holiday per holiday year in addition to public holidays that fall during the working week, Early Friday finishes, loyalty days and a birthday day off. A $500 annual Health & Wellness allowance, the dh Wellness Hub and an Employee Assistance Program with support resources and up to six free professional counselling sessions for employees and their families.

Long Service

Awards and the Talent Scout referral programme. A car allowance is provided to G4+ roles. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an workplace where you can balance a successful career with your commitments and interests outside of work.

Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. #

📌 Shopper Insights Client Manager New Toronto (Montreal)
🏢 dunnhumby
📍 Montreal