Benefits: Training & development Free uniforms Flexible schedule ASSISTANT SALES MANAGER Location: Kleinburg, ON Status: Full-Time, Permanent Compensation: $19/hour + Commission Schedule: 15-25 hours per week. Evenings 3pm - 7pm + Weekends 9am - 2pm Join Our Team as an Assistant Sales Manager at Kid

Strong Kleinburg! Are you outgoing, organized, and great at connecting with people? Do you enjoy sales, building relationships, and helping families find the right program for their kids? Kid

Strong Kleinburg is looking for an Assistant Sales Manager to help grow our community by connecting with prospective families, following up with leads, and turning interest into memberships.

This is a hands-on sales and member experience role.

You’ll be responsible for managing leads from their first inquiry through their trial class and membership decision, while helping create an exceptional experience for every family who walks through our doors.

Sales & Lead Conversion Respond to new leads quickly and professionally by phone, text, and email.

Consistently follow up with leads using our CRM and established follow-up processes.

Build genuine relationships with prospective families and understand what they are looking for in a program for their child.

Educate families on Kid

Strong programs, class options, memberships, and the value of the Kid

Solid experience.

Book prospective families into trial classes and help them select the right class for their child.

Follow up with families before and after trial classes to answer questions, address concerns, and help them make a membership decision.

Confidently ask for the sale and convert qualified leads and trial families into Kid

Strong members.

Overcome common sales objections in a professional, helpful, and family-focused way.

Re-engage older leads and families who previously expressed interest in Kid

Strong.

Maintain accurate notes, follow-up tasks,



and lead statuses within our CRM.

Meet individual and centre sales, trial booking, show-rate, and membership conversion goals.

Family & Member Experience Create a welcoming and positive experience for prospective and current Kid

Solid families.

Build relationships with parents and learn about the goals they have for their children.

Help families understand how Kid

Strong programming can support their child’s development and individual goals.

Assist families with membership questions, scheduling, account questions, and general centre inquiries.

Follow up with new members to help ensure a strong start to their Kid

Strong experience.

Identify family concerns early and work with centre leadership to find appropriate solutions.

Centre Support & Community Outreach Support the General Manager and leadership team with membership growth initiatives.

Participate in local events, partnerships, and community outreach opportunities to generate new leads.

Help execute centre promotions, referral initiatives, and lead-generation campaigns.

Support front-desk and centre operations during scheduled shifts as needed.

Maintain a professional, welcoming, and organized environment for families.

Program Knowledge Learn and understand the Kid

Strong curriculum so you can confidently explain the program and its benefits to prospective families.

Build relationships with students and families in the centre to strengthen the overall member experience.

Develop a strong understanding of Kid

Strong programming, memberships,



policies, and class options.

What We’re Looking For A confident communicator who is comfortable speaking with families by phone, text, email, and in person.

Someone who enjoys sales and isn’t afraid to follow up, ask questions, address concerns, and ask for the sale.

Goal-driven and motivated by measurable results.

Highly organized and able to manage a large number of leads and follow-up tasks without letting opportunities fall through the cracks.

Friendly, professional, persistent, and comfortable building relationships with new people.

Able to listen to a parent’s needs and connect those needs to the value of Kid

Strong.

Coachable and receptive to sales training, feedback, and performance goals.

Comfortable working both independently and as part of a team.

Qualifications 1–3 years of previous sales experience required.

Experience working in a goal or target-driven sales environment.

Strong verbal and written communication skills.

Strong organizational and follow-up skills.

Comfortable using CRM systems and learning new technology.

Standard First Aid & CPR-C Certification.

Vulnerable Sector Check.

Previous experience working with children, families, fitness, recreation, or coaching is considered an asset.

Kid

Strong Coach Certification or previous Kid

Strong experience is considered an asset.

How Success Will Be Measured Success in this role will be measured through: Lead response and follow-up consistency Trial bookings Trial attendance Lead-to-trial conversion Trial-to-membership conversion New memberships Follow-up completion Member and prospective family experience If you’re competitive, personable, organized, and excited by the prospect to turn conversations into new Kid

Strong families, we’d love to meet you.

Ready to help grow Kid

Strong Kleinburg?

📌 Assistant Sales Manager (Vaughan)
🏢 KidStrong Kleinburg
📍 Vaughan