See what you can do with Prophix Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive tasks. As we introduce more AI-enabled capabilities, you will be part of a human-centered innovation journey where intelligent tools support better outcomes while people lead the decisions that matter.

We're headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia. This role will be hybrid to our Etobicoke, ON headquarters.

Customer Account

Manager (Sr. CAM) owns expansion revenue within a defined territory of existing Prophix customers. You’ll carry a quota, work with mid-market and enterprise finance teams, and have access to CSM, Solution Engineering, and Professional Services support on every major opportunity.

If you have a track record of closing expansion deals (adding modules, growing ARR, turning a $150K account into a $400K account) we want to talk. Own and grow a portfolio of existing Prophix accounts, your primary KPI is net-new expansion ARR Identify whitespace within accounts: additional Prophix One™ modules, user license expansion, and cloud migration opportunities Run full sales cycles from discovery to close, coordinating with Professional Services, Cloud, Legal,



and Customer Success teams Build and maintain ≥2.2× pipeline coverage across your territory; Escalate strategic opportunities and manage at-risk accounts proactively Lead executive business reviews that connect Prophix capabilities to the customer’s financial transformation priorities Re-engage disengaged or at-risk executive sponsors and reposition Prophix as a strategic platform, not just a budgeting tool Operate with Commercial Discipline Maintain accurate pipeline, forecasting, and opportunity data in Salesforce Partner with Customer Success Managers and Marketing on customer enablement and nurture programs 3-5+ years of quota-carrying software sales or customer expansion sales experience, with a track record of hitting target ~ Experience in CPM, FP&A;, financial planning software, or adjacent FinTech SaaS; Proven ability to manage complex, multi-stakeholder B2B sales cycles from discovery through legal and close ~ CRM fluency, ideally Salesforce, for active pipeline management, forecasting, and prospect hygiene ~ Deep understanding of both on-premise and SaaS/cloud software delivery models; Comfort using AI tools responsibly to support tasks such as research, account prep, drafting, or data review ~ Direct sales experience at a CPM or FP&A; software company or comparable financial performance platform Working knowledge of financial planning, budgeting, forecasting, consolidation,



or close management workflows Experience with Account Reconciliation or Financial Consolidation use cases You work independently on meaningful tasks, you’ve reached out to your customers in your territory, you’ve developed pipeline and have closed a few opportunities ~ You are contributing significantly to pipeline generation and closed opportunities, and are on track to target. Prophix builds technology that helps organizations plan, forecast, and make better decisions through Prophix One™, our Financial Performance Platform.

You’ll work with colleagues and customers across multiple regions, contribute to a platform used by thousands of organizations, and help advance our AI-enabled capabilities that support smarter, more human-centered work. You’ll also have opportunities to grow your skills, learn modern tools, and collaborate with leaders who value continuous improvement. Comprehensive health, dental, vision, and mental-health coverage Retirement savings with employer contributions Parental leave top-up Generous paid time off including vacation and sick time Social events, team activities, and opportunities to build community Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives If you need accommodation at any stage, we’ll work with you.

As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we’ll be happy to accommodate. #

📌 Sr Customer Account Manager (Toronto)
🏢 Prophix
📍 Toronto