Job Description Mail & Document Processing Associate Join an exciting opportunity in the sector of printing for our client and contribute to the efficient management of information, documents, and operational workflows.

Working in a professional workplace, you will play an important role in supporting day-to-day business operations while helping maintain high standards of quality, accuracy, and service delivery.

What is in it for you: • Hourly salary of $18.75. • 3-month contract. • Full-time position: 37.50 hours per week. • Weekday schedule from 8:00 am to 5:00 pm. • On-site work in a dynamic environment.

Responsibilities: Mailroom operations • Receive, sort, process, track, and distribute inbound and outbound mail, courier shipments, registered mail, accountable mail, and interoffice correspondence while maintaining chain-of-custody procedures and supporting mail movement activities.

Digital mail processing • Prepare, sort, batch, classify, and route documents for digital capture workflows, including the handling of confidential, priority, and exception items in accordance with operational procedures.

Scanning and document capture • Operate scanning equipment, digitize physical documents, verify image quality and document integrity, perform rescans when required, and process exception items while meeting productivity standards.

Data entry and indexing • Enter, verify, classify, and update information from scanned documents and correspondence while maintaining established production and accuracy standards.

Quality assurance • Review scanned images, indexed records, document classifications, and metadata, identify quality or workflow issues, and participate in audit and continuous improvement activities.





Customer service and administrative support • Respond to operational inquiries, maintain production logs and workflow documentation, participate in team meetings, and support special projects and backlog reduction initiatives.

Equipment and work area maintenance • Operate equipment safely, perform routine checks and cleaning, report malfunctions, maintain organized workstations, and follow workplace health and safety procedures.

What you will need to succeed: Technical and professional skills • Strong keyboarding and data entry skills. • Proficiency with Microsoft Outlook, Excel, and Word. • Ability to work with high volumes of documents while maintaining quality standards. • Ability to follow documented procedures consistently. • Basic troubleshooting and problem-solving skills. • Experience handling confidential information with discretion.

Physical requirements • Capacity to lift and move boxes and document containers up to 50 lbs. • Capacity to stand or sit for extended periods. • Manual dexterity for document preparation and keyboard-intensive activities. • Capacity to perform repetitive scanning, sorting, and data entry tasks. • Capacity to push carts and transport document batches throughout the facility.

Soft skills • Attention to detail and accuracy. • Organizational skills. • Time-management skills. • Verbal communication skills. • Written communication skills.

Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach.

As part of the screening process, some applications may be reviewed using artificial intelligence tools.

Only candidates who meet the hiring criteria will be contacted.

📌 Mail & Document Processing Associate (Toronto)
🏢 Recrute Action
📍 Toronto