Supervisor - South Sector, Community Paramedic The EMS Mobile Integrated Healthcare (MIH) program, also known as the Community Paramedic program, provides short-term scheduled and unscheduled care to patients in the community experiencing barriers to accessing the healthcare system. The MIH program provides care in all zones of the province and employs over 100 Community Paramedics.Reporting to the MIH South Sector Operations Manager, the successful candidate will jointly lead a team of over 80 full-time, part-time, and casual Community Paramedics and Team Leads in Calgary, Lethbridge, and Medicine Hat Zones. The MIH Supervisor will support zone Team Leads in daily tasks including, but not limited to, major equipment ordering, hiring and managing staff, ensuring required HR processes are addressed, as well as leading and coordinating the implementation of new processes and projects as directed by the MIH leadership group.

This position will juggle many competing priorities, requiring the successful candidate to have excellent time management skills.This position will work with internal and external stakeholders and partners within and outside of AHS, as well as the physician leads of the various zones, to guide the program in meeting local community healthcare needs. The supervisor will need to be able to articulate program vision, mission, and goals to staff and demonstrate the alignment of program values, including improving access to healthcare, in their daily work.The successful candidate will be required to travel to all communities and zones in which the MIH program operates for the purpose of meeting with staff and stakeholders. Duties include recruitment, staffing, change management, attendance and disability management,



and performance management in accordance with AHS policy and the current collective bargaining agreement.Identify key challenges and opportunities, and provide leadership to support the development of creative approaches that enable the achievement of the MIH vision, mission, and long-term goals.

Conduct workforce planning using a collaborative, team-based approach that leverages a variety of skill sets as required.Resource ManagementSupport the development and implementation of policies, procedures, and directives that enhance service delivery. Develop strategies to improve system performance and operational efficiencies within the program. Assist in the preparation, monitoring, and stewardship of the operational budget.Anticipate, coordinate, and plan staffing, facilities, equipment, and other logistical requirements as applicable.

Emergency Health Services Unit and Program: Mobile Integrated Healthcare Primary Location: EMS Headquarters - Calgary Employee Class: Regular Full Time Length of Shift in weeks: Shifts per cycle: 10 Shift Pattern: Days Off: Saturday/Sunday Emergency Health Services Unit and Program: Mobile Integrated Healthcare Primary Location: EMS Headquarters - Calgary Employee Class: Regular Full Time Hours per Shift: 8.4 Length of Shift in weeks: Shifts per cycle: 10 Shift Pattern: Days Off: Saturday/Sunday Required Qualifications: Regulated Healthcare Professional licensed in Alberta. Previous experience in leading a moderate to large sized (25-50) team of regulated healthcare professionals. Previous experience with project and change management.





Ability to conduct scheduled travel throughout Northern and Central Alberta.

Excellent Time

Management and Organizational Skills. Strong working knowledge of the Microsoft suite of programs including Excel, Word, Power Point, Outlook and Teams.

Additional Required Qualifications: Demonstrate progressive leadership ideally in an organization of significant size, complexity and diversity. A clear pattern for professional and personal development. Demonstrated patient focused philosophy with a commitment to providing quality services.

Leadership skills include demonstrated ability and comfort with decision making responsibilities, coaching, teaching and the ability to inspire and build confidence in others. Demonstrated ability to manage change and create innovative solutions for complex and diverse issues. Ability to manage human, financial and physical resources within an operating environment.

Ability to foster and build solid relationships with the public agencies, government, committees and other partners. Demonstrated ability in conflict and crisis management. Knowledge of AHS HR processes and systems including My Safety Net, RMS and TeleStaff.

Experience leading virtual, multi-disciplinary teams across large geographies.

Security Screening: A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Communities. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce. Create and manage profiles for future opportunities. #

📌 Supervisor - South Sector, Community Paramedic (Calgary)
🏢 Alberta Health Services
📍 Calgary