Elevate your career as a Service Manager with SMS Equipment in Timmins, ON, overseeing Welding and Mechanical Services operations. Lead, coach, and engage with teams to drive customer satisfaction and operational excellence.

In this full time role, you'll plan and direct service operations, improving productivity through effective scheduling and workload plans. Collaborate closely with branch leadership, service supervisors, and customers to enhance service processes and strengthen relationships.

Emphasizing safety and teamwork, you will lead a dedicated team and monitor financial performance while promoting continuous improvement.

Key Responsibilities:

- Direct installation and repair of parts and equipment
- Create and implement service scheduling and workload plans




- Oversee service work orders and warranty administration
- Enhance customer relationships for timely issue resolution
- Lead and develop service employees while measuring performance

Requirements:

- 5-7 years in service operations leadership
- Strong technical and financial judgment
- Experience with service operations and customer support
- Commitment to safety in all tasks
- Knowledge of heavy equipment industry is a plus

Lead service operations and elevate team performance at SMS Equipment, ensuring customer satisfaction and industry compliance.

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📌 Service Manager at SMS Equipment (London)
🏢 SMS Equipment
📍 London