Support clients effectively as a Hybrid Client Support Representative in Kimberley, providing exceptional assistance and fostering client relationships in a collaborative setting.In this vital role, you will address client inquiries, resolve technical issues, and manage account-related tasks. Your expertise will ensure clients receive the best possible service and support across all communication platforms. This position emphasizes the importance of maintaining accurate records and prioritizing urgent matters to drive service improvements.Key Responsibilities:Handle inquiries via phone, email, and chat with clarityAssist clients with product questions and account managementMaintain detailed client records in the CRMEscalate priority issues for timely resolutionCollect and analyze client feedback for service enhancementRequirements:Proven experience in client support or customer serviceStrong interpersonal and problem-solving abilitiesFamiliar with CRM software and office toolsCapable of managing multiple interactions simultaneouslyEmpathetic and proactive approach to serviceEnhance client experiences with your support expertise in Kimberley.

📌 Hybrid Client Support Representative Needed (Kimberley)
🏢 Placements24
📍 Kimberley