Join our customer service team as a Bilingual Call Center Representative, assisting clients in both French and English. You'll provide exceptional support and productive solutions in a dynamic role.
We're searching for a personable individual to fulfill the Call Center Representative role. Engaging with current and potential clients, you will handle both inbound and outbound calls and address various customer needs. Strong attention to detail and outstanding communication skills are critical as you build relationships based on trust.
Key Responsibilities:
• Handle inbound and outbound client calls promptly
• Follow company call center scripts for consistency
• Resolve customer issues and complaints effectively




• Verify and clarify information for clients
• Record all interactions accurately in CRM software
Requirements:
• Fluency in French and English required
• Prior experience in customer service preferred
• High school diploma or GED preferred
• Strong organizational and multitasking abilities
• Proficiency with computer systems and CRM software
Utilize your bilingual skills to enhance customer relationships and support our clientele as a Call Center Representative.
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📌 Bilingual Call Center Representative (Toronto)
🏢 Ssg
📍 Toronto