Enhance user technology experiences as an IT Customer Support II at Alberta Health Services. Provide onsite and remote support for diverse computing devices and applications across Alberta.Join the Technology Client Support Services team as an IT Customer Support II. This position requires three to five years of experience in desktop equipment support, troubleshooting, and problem-solving. You will be responsible for resolving advanced technical issues and serving as an escalation point for Customer Support I.Key Responsibilities:Provide hands-on technical support for computing devicesTroubleshoot and resolve complex IT issuesAssist users with printers, peripherals, and applicationsInvestigate unique technical problems and escalate as neededPromote quality improvement and cooperative work environmentRequirements:Certificate in Computer Support or equivalent experience3-5 years in desktop support within healthcareProficient in Microsoft Suite and Windows 10/11Strong communication and customer service skillsClass 5 driver's license requiredDeliver advanced support and exceptional service in your role at Alberta Health Services.

📌 Advanced It Support At Alberta Health Services (Edmonton)
🏢 Alberta Health Services
📍 Edmonton