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Job Description

The Bilingual (French/English) Senior Brokerage Representative is responsible for tariff classification, customs declarations, and regulatory compliance activities related to cross-border shipments. This role applies Canadian customs regulations, determines duties and taxes, and ensures accurate customs documentation.

Job Type

Full-Time / Permanent / Remote

Workdays

Monday to Friday (must be able to work ALL 5 days of the week)

Shift Hours

8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week)

Shift Duration

8 hours a day (requires flexibility with Start and Finish time)

Work Location

Based in Canada

Hourly Wage

$23.04 per hour

Key Responsibilities and Duties

• Prepare and submit customs declarations, commercial invoices, bills of lading, and permits through electronic customs systems.
• Accurately classify goods using the Harmonized System (HS) to determine applicable duties, taxes, and tariff rates.
• Ensure customs declarations comply with laws and regulations issued by the Canada Border Services Agency (CBSA).
• Manage customer inquiries related to trade agreements and customs matters, and resolve disputes, inspections,
  
  
  
  or declaration rejections in collaboration with Canadian customs authorities to prevent delays and additional costs.
• Apply and adhere to current customs policies and procedures in accordance with regulatory requirements.
• Support the Team Leader in daily operations, including preparing detailed reports, distributing workload across the team, and assisting customers.

Requirements

• Proficiency in French and English (written and spoken) - Required (regular interactions with clients outside Quebec - 50%)
• Minimum 5 years of experience in customs operations - Required
• Minimum 3 years of direct product classification experience using HTSUS and customs regulatory resources - Required
• Customs Specialist (CCS) certification - Required
• Bachelors degree or International equivalent - Preferred

Expenses/Working Conditions

• Adhere to the company’s Appearance Guidelines.

Compensation and Benefits

• Vision, health, and dental benefits after three months of service.
• Overtime.
• Weekly Pay/ Direct Deposit- Every Friday.
• Immediate access to UPS Employee Discounts upon hiring.
• Paid training.
• Pension Plan.
• Free Onsite Parking.
• Opportunity for advancement within a Fortune 50 Company.

Employee Type

Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

About UPS

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.