Lizard Creek Lodge and Condominiums is seeking a career oriented individual to join our Hotel team.

Responsibilities:

• Ensuring the smooth daily operation, while maintaining high levels of guest service


• Maintaining communication within the department, the hotel, and the company


• Balance the daily cash float


• Maintaining a safe and hazard free working environment


• Working shifts as business levels dictate


• Performing all other duties as assigned


• Manage the weekly schedule according to labour budget


• Oversee training and performance of 4-8 associates


• Duty Manager shifts and responsibilities as assigned


• Practice room yield management, to ensure maximum profitability of overall operations


• Monitoring inventory, room types, and categories


• Ensure that the operational budget is adhered to and all costs are controlled






• Ensuring the safety and well being of our guests and co-workers by having a working knowledge of crisis and emergency procedures


• Other reasonable duties as assigned.

Qualifications:

• Demonstrate exemplary customer service skills


• Possess a keen eye for detail


• Exceptional organizational skills


• Strong communication skills both verbal and written


• A good knowledge of Microsoft Word, Excel and Outlook


• Excellent leader and coach, who has a passion to bring out the best in their teammates and themselves


• Positive problem solving abilitiesMinimum 1-2 years working within a customer service environment


• Previous supervisory/management experience is an asset

Wage will be commensurate with experience.