Join our team as a Bilingual API Support Analyst, handling L2/L3 production support for API applications in both English and French. Your expertise will drive effective vendor integration and timely issue resolution.We are looking for a skilled candidate with experience in L2/L3 production support and API troubleshooting. This role entails resolving production incidents and coordinating with external vendors efficiently. Your bilingual abilities in both English and French will be essential for communication within the team and with external partners.Key Responsibilities:Provide L2/L3 support for API-based applicationsTroubleshoot and resolve integration issues promptlyCoordinate with external vendors during incidentsConduct request/response analysis for APIsEnsure timely resolution of production incidentsRequirements:Experience in L2/L3 production supportStrong understanding of REST/SOAP APIsBilingual in English and FrenchProficiency in authentication and API troubleshootingExperience with vendor API integrationsUtilize your bilingual skills and API knowledge as an integral part of our support team.

📌 Bilingual Api Support Analyst Role (Toronto)
🏢 Viva Tech Solutions
📍 Toronto