Elevate your career with Trail Appliances as a Sales Support Agent in British Columbia. Deliver exceptional service by managing customer orders from post-sale to delivery, ensuring a seamless experience.As a key player in our customer service team, you will excel in addressing inquiries, communicating with internal departments, and maintaining detailed customer records. The role requires proactive engagement, problem-solving skills, and the ability to work independently or collaboratively. We're seeking individuals who thrive in energetic environments and are committed to customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email, and textArrange payment and delivery details through outbound callsSupport sales team with order processing and updatesCommunicate proactively with internal departmentsMaintain accurate customer files and order informationRequirements:Minimum 2 years of customer service experienceProficient in Microsoft Office, especially ExcelHigh school diploma or equivalentExcellent verbal and written communication skillsCall centre experience preferredBe part of a team that values authenticity, improvement, and customer care at Trail Appliances.
📌 Customer-Focused Sales Support Agent (Delta)
🏢 Lever
📍 Delta