Elevate guest experiences as an E-Commerce Coordinator at Sunshine Village in Banff National Park. This role combines online sales oversight with exceptional customer service in a vibrant ski resort workplace.As an E-Commerce Coordinator, you will ensure smooth e-commerce sales processing while assisting Guest Services operations. This multifaceted position requires excellent communication skills and a systems-oriented approach to deliver prompt responses to guest inquiries via phone, email, or in-person. Expect to engage actively with both departments to create unforgettable experiences for every guest.Key Responsibilities:Oversee administration of all e-commerce activitiesManage Guest Services and E-Commerce email inboxesHandle customer inquiries and refund requestsOversee recovery of declined payments for servicesAssist with season pass and day ticket purchasesRequirements:Strong understanding of Banff Sunshine productsExperience in customer service and E-Commerce coordinationAbility to work in a fast-paced, high-volume environmentProficient in handling administrative tasksExcellent interpersonal and communication skillsBring your professionalism and expertise to enhance guest satisfaction at Sunshine Village in Banff.

📌 E-Commerce Coordinator At Sunshine Village (Banff)
🏢 The Job Resource Centre
📍 Banff