Drive sales excellence at Michaels in Nanaimo, BC, as a Retail Sales Manager focused on customer satisfaction and operational efficiency. This role emphasizes leadership and adherence to brand standards with key coaching responsibilities.As the Retail Sales Manager, you'll play a vital role in leading store operations and exceeding sales goals. You will ensure your team models exemplary customer service and follows company SOPs to meet compliance needs. Your focus will include coaching your team, overseeing in-store programs,



and maintaining store condition standards to enhance the customer experience.Key Responsibilities:Assist in leading the execution of SOPs and complianceCoach the team in customer engagement and sales techniquesCover Manager-on-Duty to ensure service and operational qualityOversee Custom Framing and related consultationsEnsure effective execution of omni-channel servicesRequirements:3+ years of experience in retail leadershipStrong coaching and team development skillsComfortable with the physical aspects of retailExperienced with POS systems and customer interactionsCommitted to reducing loss through asset protectionBring your leadership skills to Michaels in Nanaimo and help foster an engaging, high-performing sales culture.

📌 Retail Sales Manager At Michaels, Nanaimo
🏢 Michaels Stores
📍 Nanaimo