Application Deadline:10/29/2026Address:33 Dundas Street WestJob Family Group:Customer SolutionsActs as a subject matter expert on specific marketing and sales force programs and applications. Analyzes business opportunities to recommend current strategies, programs, and tactics. Designs and executes programs to improve the effectiveness of the sales force, including the development, enhancement, and maintenance of a suite of sales force applications/programs. Provides support to employees to facilitate the achievement of business results.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Conducts independent analysis and assessment to resolve strategic issues.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Defines business requirements for analytics and reporting to ensure data insights inform business decision making.Develops and applies the framework for databases; oversees database management in adherence with data governance standards.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance,



and addresses any issues.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Leads/participates in the design, implementation and management of core business/group processes.Oversees the design, development, and implementation of tools and training required to deliver business results.Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Monitors and tracks performance and addresses any issues.Gathers and formats data into regular and ad-hoc reports, and dashboards.Develops and manages a business/group program.Prepares or leads execution of communications and change management plans to implement new processes, products, and sales campaigns into the sales force.Acts as a single point of contact during implementation to prioritize and manage workflows.Reviews the program for effectiveness, considers industry trends, and recommends enhancements; implements changes.Develops sales force and marketing programs tools and delivers training programs.Coaches employees to drive the most business value from sales force and marketing programs.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Take measured risks while protecting the

📌 Senior Manager, Sales Effectiveness (Toronto)
🏢 BMO U.S.
📍 Toronto