Build your career with a Canadian managed IT provider that values learning, accountability, and meaningful client outcomes.We invest in our people through professional development, supportive leadership, and an workplace designed for long-term growth.Health and WellnessHealth and dental coverage, because taking care of your team starts with taking care of their health.Professional DevelopmentWe help you get the certs you're working toward, not just the ones you already have.Many of our senior team started in entry level roles. We promote from the inside first.Work Life BalanceFlexible hours and no expectation that you're reachable at 9pm on a Tuesday.RRSP matching plus compensation tied to real client outcomes, not just quotas.Small enough that leadership knows your name. Big enough that you're never on your own.Careers at TuorOpen RolesWe are always looking for people who care about clients, quality delivery, and continuous improvement.IT Service ManagerManaged IT· Toronto, ONLead, develop, and grow the service team, including hiring and performance reviewsOversee service delivery and the QC/QA process across the departmentOwn monthly service and KPI reporting and act as the client escalation pointManage department vendors, spend, and cross-team training, including company-wide ConnectWiseKnowledge BaseMSP / IT Service Delivery Team Leadership ITIL 4 ConnectWise PSA (preferred)A skills assessment via Criteria Corp is part of the application process.Start your IT career providing first-line support to clients while developing fundamental technical skills in a supportive environment.Strong customer service and communication skillsBasic understanding of Windows and Office 365Problem-solving mindset and attention to detailWillingness to learn and grow in technologyTarget CertificationsCompTIA A+ Microsoft 365 ITIL FoundationA skills assessment via Criteria Corp is part of the application process.Provide on-site technical support across Canada, installing, configuring, and maintaining IT infrastructure for our diverse client base.1+ years technical support experienceHardware troubleshooting and repair skillsValid driver's license and willingness to travelProfessional client interaction abilitiesTarget CertificationsA skills assessment via Criteria Corp is part of the application process.Manage and maintain server infrastructure, Active Directory, and cloud services while supporting our clients' complex IT environments.2+ years server administration experienceWindows Server and Active Directory knowledgeMicrosoft 365 and Azure experienceUnderstanding of networking fundamentalsTarget CertificationsA skills assessment via Criteria Corp is part of the application process.Design, implement, and optimize network infrastructure solutions for enterprise clients, including security and performance monitoring.3+ years networking experienceCisco routing and switching expertiseNetwork security and firewall managementVPN and WAN optimization knowledgeTarget CertificationsA skills assessment via Criteria Corp is part of the application process.Lead complex infrastructure projects, mentor junior staff,



and design enterprise-level solutions for our most strategic clients.5+ years enterprise systems experienceAdvanced Microsoft Azure and cloud architectureProject leadership and mentoring abilitiesCybersecurity and compliance expertiseTarget CertificationsAzure Solutions Architect CISSP CrowdStrike Certified VMware VCPA skills assessment via Criteria Corp is part of the application process.Drives client relationships and business growth through strategic account management and new client acquisition.Primary client relationship manager and escalation point for new and assigned accountsManages complete sales cycle from lead generation through proposal creation and closingEnsures maximum client adoption and awareness of all Tuor products and servicesDelivers regular client engagements including QBRs, ABRs and monthly sales reportingKnowledge BaseCybersecurity MSP Sales IT Sales 3+ years DCS/DEC (preferred)A skills assessment via Criteria Corp is part of the application process.Lead our team in developing and executing strategic campaigns while managing performance, budgets, and cross-functional collaboration to drive brand growth and measurable results.Lead marketing strategy, campaign execution, and performance reporting while managing vendor relationshipsOversee brand positioning, digital presence and content development across all marketing channelsCollaborate with Sales and Operations teams on lead generation, pipeline optimization, and revenue planningManage marketing budgets, MDF programs, and coordinate client events, webinars, and industry networkingKnowledge BaseDigital Marketing SEO & Content Marketing 3+ years B2B/MSP Experience (preferred)A skills assessment via Criteria Corp is part of the application process.We're always looking for good people. Submit a general application and we'll reach out when something fits.#J-18808-Ljbffr

📌 Manager, Marketing (Varennes)
🏢 Acx
📍 Varennes