We're expanding! Join the Peterborough team at our latest location and grow with us!We are opening a brand new, state of the art family entertainment centre at Queensgate Shopping Centre in December 2026.Ready to lead the fun, inspire the team and make every customer visit unforgettable?TENPIN IS NOT JUST ABOUT BOWLING... We have something fun for all the family to do, regardless of age. We love to entertain—it's in our DNA! Beyond bowling, we offer Karaoke, Interactive Darts, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too!The RoleAs a Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Assistant Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team.You will need to be well organised, approachable and show initiative. Exceptional customer service will be at heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager.You will:Assume day-to-day responsibility for the operational management of the centreStrive to achieve a culture that is totally focused on the delivery of the best possible level of customer serviceLead the team by example ensuring everyone works together effectivelyTo support the delivery of the company strategyDeputise in the absence of the Deputy ManagerUndertake ownership for own training and development to grow into the future role of Deputy ManagerSupport the other Managers in the achievement of all budgets, targets and KPI'sProvide support to the team in various departments as and when requiredTake responsibility for ensuring that all policies, procedures, controls and compliance areas are adhered to on a daily basisSkills You NeedHave a minimum of 1 years' experience in a management role, ideally within leisure, hospitality or retailPassionate about delivering exceptional customer serviceHave experience in leading and developing large teamsFull of determination, enthusiasm and patience!Be ambitious and want to progress!Industry leading bonus schemeEnhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays)Enhanced Maternity, Paternity, Adoption leaveTenpin Treats – Retailer discounts and Best DoctorsFree Bowling for family & friendsFree Food (when working 6 hours or more)Medicash Health Care Cash Back SchemeEmployee Assistance ProgrammeFree counsellingLife assurance – 4 x annual salaryA day off for your birthdayLong Service AwardsIf you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to outstanding success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.

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