Application AnalystPosting Id 3306Department Corporate and Financial ServicesDivision Information TechnologySection Application ServicesJob Grade Contract SEA Grade 06Rate of Pay $46.18 - $54.33 HourlyJob Type Temporary Full Time - ContractContract Length/End Date 1 yearReplacement/Current Position New VacancyPosting Type Internal and ExternalPosting Date 03/23/2026Application Deadline 04/06/2026Position SummaryAs a member of the Application Services team, the Applications Analyst is responsible for the implementation, operation, support and maintenance of a number of enterprise business applications. The Application Analyst works collaboratively with business users as part of a cross‑functional project team to optimally configure and deliver new application services as well as providing timely end user support on an ad hoc basis.Key Duties and ResponsibilitiesProvide technical expertise and carry out assigned tasks during the implementation or upgrade of enterprise business systemsContribute to successful completion of project deliverables by working collaboratively within a cross‑functional project team comprised of business users, vendors, and IT staffProvide end user technical support for a variety of the City’s enterprise business systemsLiaise with business users, vendors, and other IT staff to troubleshoot technical issues and ensure they are resolved in a timely mannerDefine, document, and maintain guidelines and standard operating procedures related to the support of enterprise business systemsCreate reports and perform other data management tasks as neededEnsure compliance with established change management processes for the deployment of software patches, upgrades,



or enhancements to the production environmentOn‑call/standby evenings and weekends are required – must be available to work evenings, flex shifts, extended hours and statutory holidays when requiredMust be willing and able to transport yourself to City work sites as required (mileage compensated)Education and ExperienceUniversity degree in computer science or a related disciplineMicrosoft developer certifications (MCITP, MCPD, MCSD, etc.) would be considered an asset ITIL or PMP designation would be considered an asset3 years of progressive work experience providing application and system administration supportRequired Skills/KnowledgeProficient with a variety of programming languages and development platforms including Microsoft .NET Framework, C#, ASP.NET, Visual Basic, PHP, Java, JavaScript, TypeScriptExceptional database skills with Oracle PL/SQL and Microsoft T‑SQLDemonstrated experience with reporting technologies such as Microsoft SQL Server Reporting Services (SSRS) and Crystal ReportsWorking knowledge of server and network infrastructure, operating systems, and mobile technologiesHighly developed analytical,



troubleshooting and problem solving skills with a keen attention to detailExcellent interpersonal skills with a solid commitment to providing exceptional and timely customer serviceExcellent written and oral communication skills with a proven ability to elicit requirements and translate complex technical concepts into understandable terms tailored to the audienceAbility to work effectively and collaboratively in a team environment while also working well independently as requiredExcellent time management and organizational skills adept at effectively dealing with multiple competing priorities while consistently meeting deadlinesKnowledge of current and emerging technologies with ability to evaluate and recommend new technologies for introduction into a complex IT environmentProven experience with web portal technologies such as Microsoft SharePoint and IBM WebSphere PortalWorking knowledge of any of the following packaged applications would be an asset: ESRI ArcGIS, Firehouse, EnerGov, ACR, IBM MaximoLeadership CompetenciesDemonstrates personal leadershipBuilds people and cultureCultivates open communicationShapes the futureNavigates and leads through complexity and changeAttention Internal Candidates: All current City of Richmond Hill employees are required to apply via the ‘ View Jobs for Current Employees ’ link on the City’s Careers Page.We thank all candidates for their interest, however, only those under consideration will be contacted.The City of Richmond Hill is committed to inclusive, barrier‑free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.#J-18808-Ljbffr

📌 Application Analyst Job Details | Richmond Hill - $46.2 - $54.3 An Hour (Toronto)
🏢 City of Richmond Hill
📍 Toronto