05 Oct
|
Select Food Products
|
Toronto
05 Oct
Select Food Products
Toronto
Become a Customer Service Specialist focusing on order management, ensuring delivery timelines and accuracy meet client expectations every time. Deliver outstanding service both to customers and internally.As a Customer Service Specialist, you will report to the Customer Service Supervisor. This role involves processing orders and closely monitoring updates to ensure accuracy while maintaining robust communication with various departments. Your role will be crucial in resolving customer concerns and managing expectations effectively.Key Responsibilities:Accurately process orders and invoices via email and onlineCommunicate changes in orders to customers promptlyConduct daily checks to validate order detailsLiaise with warehouse and sales for order fulfillmentProvide proactive support for customer inquiriesRequirements:Minimum two years' experience in order processing/customer serviceBackground in food manufacturing is an assetProficient in ERP systems like SageAdvanced skills in Microsoft ExcelStrong organizational and time management skillsBring your passion for customer service and process efficiency to succeed in our agile environment.
📌 Customer Service Specialist - Order Management (Toronto)
🏢 Select Food Products
📍 Toronto