Provide essential client support as a Bilingual Client Services Representative in Sherwood Park, Alberta. Focus on problem-solving and communication with both English and French-speaking clients.This full time position requires professional fluency in English and French, catering to clients nationwide. You'll be the first point of contact, ensuring a positive experience through friendly, knowledgeable assistance. Key skills include attention to detail, effective communication, and a genuine desire to help clients.Key Responsibilities:
- Respond to inbound calls for client inquiries
- Document customer interactions accurately and efficiently
- Schedule appointments and manage client accounts
- Collaborate with management for problem resolution
- Adhere to confidentiality and privacy standardsRequirements:
- Fluent in English and French, written and spoken
- Basic computer literacy and eagerness to learn
- Excellent multitasking and problem-solving skills
- Dependable with strong attendance record
- High school diploma or equivalent requiredBring your bilingual skills and customer-focused approach to elevate client experiences at our Sherwood Park location.#J-18808-Ljbffr

📌 Bilingual Client Services Representative (Sherwood Park)
🏢 Smart Start Canada ULC
📍 Sherwood Park