Become a key player in customer relations at Scotiabank as a Senior Customer Experience Associate in Guelph. This role focuses on exceptional service and uncovering client needs while enhancing banking experiences.
As a Senior Customer Experience Associate at Scotiabank's Clairfields Centre, you will build strong customer relationships and support clients’ financial journeys. Your responsibilities include acting as a lobby leader to assist customers, identifying sales opportunities, and sharing your expertise in mobile banking solutions. This position is ideal for driven individuals who thrive in a target-based workplace.
Key Responsibilities:
• Act as lobby leader to assist and triage customers
• Identify and fulfill basic sales opportunities




• Promote mobile banking applications to enhance customer experience
• Deliver excellent customer service and solve complex needs
• Contribute to branch targets and collaborate within your team
Requirements:
• Experience in conducting simple sales and marketing calls
• Strong technical skills and knowledge of digital banking
• Previous banking experience is an asset
• Flexibility in scheduling
• Eagerness to learn and grow within the role
Utilize your customer service skills, sales acumen, and technical expertise to excel as a Senior Customer Experience Associate at Scotiabank in Guelph.
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📌 Customer Experience Associate at Scotiabank (Guelph)
🏢 Scotiabank
📍 Guelph