Elevate customer satisfaction with Purolator as a Retail Representative in Victoria. This role requires exceptional service skills, technology proficiency, and a commitment to building strong relationships.As a Retail Representative at Purolator, you’ll work 30 hours weekly, focusing on customer service excellence from Tuesday to Saturday. Your key duties will involve up-selling, handling inquiries, and resolving shipment issues.
Strong problem-solving abilities and building positive relationships with customers and corporate partners are crucial in this role.Key Responsibilities:- Deliver exceptional service to customers both in person and via phone- Resolve customer complaints and shipment issues efficiently- Collaborate with drivers and management to enhance service- Maintain accurate cash reconciliations and key controls- Communicate effectively with team members and stakeholdersRequirements:- 3-12 months customer service and retail experience preferred- Proficiency in English for effective communication- Ability to lift 70lbs and stand for 3-hour intervals- Solid interpersonal and problem-solving skills- Compliance with safety standards and corporate policiesUse your customer service strengths to make a positive impact in the Purolator team in Victoria.#J-18808-Ljbffr
📌 Customer-Focused Retail Representative At Purolator - C$21.6 An Hour - Part Time (Winnipeg)
🏢 Mars
📍 Winnipeg