Elevate guest experiences at Elmwood Spa as a Call Centre Service Representative. Provide exceptional service assisting with inquiries and reservations while hitting quality and sales targets.Elmwood Spa is in search of a Call Centre Service Representative to enhance its guest services. Handle inquiries, manage reservations, and resolve guest concerns while maintaining accurate records. Your contributions directly impact guest satisfaction and overall service quality.Key Responsibilities:Professionally handle calls, emails, and voicemailsProcess small group bookings and online ordersResolve guest inquiries and follow-up on concernsMaintain accurate records and complete reportsStay informed about spa services and promotionsRequirements:At least 1 year of customer service experienceStrong verbal and written communication skillsGood organizational and multitasking skillsProficiency in Microsoft Office applicationsWillingness to work flexible schedule, including weekendsBring your expertise in hospitality and customer service to Elmwood Spa to help enhance unforgettable guest experiences.

📌 Elmwood Spa Call Centre Service Representative (Toronto)
🏢 Elmwood
📍 Toronto