Join Activate's expanding team as a Part-Time Customer Care Representative based in Winnipeg. Deliver exceptional support to North American customers through various channels including phone and chat.
Activate, creators of Canada’s first interactive gaming facility, is seeking two part time Customer Care Representatives. The role requires a flexible schedule with primarily daytime or evening weekend shifts. Applicants must have at least two years of experience in a similar position, showcasing excellent communication skills and the ability to resolve complex customer inquiries effectively.
Key Responsibilities:
• Serve as the first contact point for customer inquiries
• Manage inbound and outbound calls to enhance satisfaction
• Address customer questions via phone, chat, email,



and social media
• Handle complex issues requiring advanced knowledge
• Maintain accurate status reports on service issues
Requirements:
• Minimum two years of relevant experience required
• Proficient communication skills in English; French is a bonus
• Ability to type 40 words per minute
• Familiarity with ticketing systems like Freshdesk preferred
• Reliable transportation for shift hours
Bring your customer service expertise to Activate and support our mission of creating unforgettable gaming experiences.
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📌 Part-Time Customer Care Agent in Winnipeg
🏢 Activate Games
📍 Winnipeg