Elevate your career as a Service Writer at Brandt's Stoney Creek location. You’ll support operations through accurate reporting and customer inquiries in a agile service environment.
At Brandt, we are seeking a Service Writer to assist our Service Manager in ensuring efficient operations. This role includes managing work orders, updating customer profiles, and maintaining service records. A strong foundation in mechanical systems and customer service will be essential for success.
Key Responsibilities:
• Field customer inquiries for the Service Department
• Open and track work orders until closing
• Maintain the service library and records
• Update customer profiles with relevant information
• Coordinate replacement orders for supplies
Requirements:
• High School Diploma or equivalent experience
• Proficiency in Microsoft Office applications
• Strong knowledge of mechanical & electrical systems
• Understanding of office procedures and technical terms
• Basic accounting knowledge preferred
Step into a pivotal role at Brandt that combines technical knowledge with customer interaction, ensuring high-quality service delivery.
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📌 Service Writer at Brandt Peterbilt (Hamilton)
🏢 Brandt Group of Companies
📍 Hamilton